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ConsumerWatch: Cheap Air Duct Cleaning Offers Can Become Costly

SAN FRANCISCO (CBS 5) – Sign up for a low-cost air duct cleaning and you could end up with a lot more than you bargained for, warns the Better Business Bureau of Northern California. The agency...

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ConsumerWatch: San Francisco Hot Tub Firm Faces Flood Of Complaints

SAN FRANCISCO (CBS) – A San Francisco-based vendor of hot tubs is in hot water with customers and the Better Business Bureau over the amount of complaints it has received. ChooseHotTubsDirect.com has...

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ConsumerWatch: Costly College Scholarship Lists May Not Pay Off

FREMONT (CBS 5) – The Better Business Bureau has warned college students and their parents to avoid companies that charge fees for scholarship information or advice. The BBB said all the information...

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ConsumerWatch: Cheap Prison Phone Calls Come With Glitch

RICHMOND (CBS 5) – Inmates at California’s state prisons have long complained about the difficulty and expense of making pay phone calls from inside their lockups to their friends, families and...

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ConsumerWatch: Beware Of Election Season Scams

(CBS 5) – Once the political conventions wrap up this week, the final sprint to Election Day will begin. The next few weeks are crucial for raising money for the final stretch and keeping up with voter...

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Uber, Lyft Receive Failing Grades From Better Business Bureau

SAN FRANCISCO (CBS SF) — As ridesharing services continue to grow in popularity, the Better Business Bureau has given failing grades to Uber and Lyft. According to CNET, the ridesharing services both...

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When Public Storage Is Burglarized, Not All Insurance Is Created Equal

SAN FRANCISCO (KPIX 5) — Thousands of people use public storage to store their belongings. But what happens when there is a burglary? Lots of people are complaining that the insurance they bought...

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Complaints Rise Over Colorado-Based Cremation Firm Operating Illegally In...

SAN FRANCISCO (KPIX) — A cremation company with a history of legal problems and a trail of unhappy customers continues to operate here in California, despite being ordered to stop offering its services...

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Online Puppy Scam Lures Animal Lovers With Pets That Don’t Exist

BERKELEY (KPIX) — The Better Business Bureau is warning people about a new scam targeting animal lovers looking to buy a pet on the Internet. Craigslist posts plenty of ads featuring pets for sale, but...

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